I need a haircut. It's in that awkward stage between short and neat and long and neat -- longer than short and looking like Jimmy Johnson. Today I go down to Rudy's Barber Shop in Seattle's Phinney Ridge, just like always. Only this time... after an HOUR of waiting, I'm still not getting a haircut. I mean, come ON. I've been in crowded old people's shave-and-how-bout-them-Yanks shops with just about every male with a Social Security check in the tri-state area waiting for a cut, and I've still had service in an hour. Worse still, it's the weird call-in-and-put-me-on-the-list system -- they always quote you something like "it'll be 15 minutes" when you're still waiting after an hour, or "it'll be 45 minutes" and they call you 15 seconds later, scratch you off, and then you have to start all over again.
A men's haircut shouldn't take more than 30 minutes, tops, and that should include shampoo, cutting the hair with an X-Acto knife, and the barber reading you a chapter of Proust. It shouldn't take me an hour just to get to THIRD ON THE FK'N LIST. If I'm going to wait an hour for a trim listening to bad 80s glam metal turned up to 11, it better well include a couple of beers and some face time with Joan Jett.
End rant
That felt better. Rudy's Barber Shop in Seattle, you are officially on my "Axis of Customer Disservice" list. If Dubya turns his attention away from WMD and towards piss-poor customer service, I expect they'll receive a nice MOAB for their idiocy today.
Comments
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Exactly the reason I get my hair cut at Chez Moi with either the clippers or the Flowbee...
Posted by: John | June 22, 2003 05:59 PM
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For it to be an Axis, there need to be two more... who else is on your Axis of Customer Disservice?
Posted by: kat | June 27, 2003 08:00 AM
