Like I need a hole in my head

191 words written by dylan
Posted April 12, 2005 @ 10:24 PM
4 comments

Angst. Anger. And so on.

So, someone wrote me a big check that bounced, sending my account careening. My bank, the formerly nice and pleasant Washington Mutual, told me they couldn't do anything, screw you, we ain't helping. So, I'm about to drop WaMu, which is something considering I've been moving money through them for TEN YEARS.

Think about that. Ten years. And not once have I had to endure being on the losing side of a merger. (Compare this with my mother, whose checks changed three times in three years thanks to a chain of mergers.) And, yet, they give me craptacular customer service and tell me I'm on my own. I've probably pumped nearly half a million dollars through them over the last decade, and this is the thanks I get -- a lousy customer service call with some guy who tells me that doesn't give a damn that I'm alive.

So. Let's consider banking alternatives the Google way.
wells fargo sucks : 24,000
washington mutual sucks : 70,600
bank of america sucks : 499,000
us bank sucks : 688,000

I think we might have a winner.

Comments

  1. You might want to take a look at the state employees credit union -- we've been with them as long as I've been at my job, and been pretty happy with the experience. (Very helpful during the mortgage stuff, in particular.)

    Plus it doesn't hurt that it's non-profit...every time I see people looking for new bank recommendations, credit unions have lots of fans.

    Posted by: Elaine | April 13, 2005 08:13 AM

  2. Most unscientific of you young grasshopper. You need to normalize your "sucks" data in relation to the number of customers they have and how big they are to make an accurate decision.

    I think you'll find every bank will pretty tell you what creek your up if the checks you deposit bounce. Why should that be their problem?

    Posted by: ben | April 14, 2005 11:30 AM

  3. Wells Fargo sucks.

    Posted by: chris | April 23, 2005 06:44 PM

  4. Wells Fargo "lost" a computer with my SSN and student loan data on it. Unfortunately, I will still have to pay for the loans.

    Posted by: Tara | April 25, 2005 10:18 PM